Terms of service

Terms of Service

Overview
This website is operated by Crowned Collection Throughout the site, the terms “we”, “us” and “our” refer to Crowned Collection . By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, or you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

2. Products & Services

We sell wigs and hair products through our online store. We make every effort to display product images and descriptions accurately, but we do not guarantee that your device display will be accurate.

3. Pricing & Payment

All prices are listed in Rands unless stated otherwise.
We reserve the right to change prices at any time without notice.

Payments must be made in full before orders are processed.

4. Order Processing & Delivery

Orders are processed after payment confirmation.
Delivery times vary depending on location and courier services. Estimated delivery times will be shown at checkout or on product pages.

We are not responsible for delays caused by courier companies or customs.

5. Returns & Refunds

We accept returns only if items are defective or incorrect upon delivery.
Customers must contact us within 7 days of receiving their order.

Items must be unused and in original condition to qualify for a return.

6. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only.

7. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. It is your responsibility to check this page periodically.

8. Contact Information

If you have any questions about these Terms, you can contact us at:
📧 maphorilekhobanyane@gmail.com